Privacy policy
Effective date: October 2, 2026
This privacy policy explains how Durrah Insurance Quotes ("we", "us", "our") collects, uses, shares and protects personal information when you visit our website, call us, or contact us. By using our website or services, you agree to this policy.
Information we collect
Information you give us
- Contact details such as your name, phone number, email address and ZIP code or address.
- Information needed for insurance quotes, such as details about your drivers, vehicles, property, current insurance and claims history.
- Anything you include in messages you send us.
Information from phone calls
When you call us, we collect your phone number, the date, time and length of the call, and what you discuss with us or our agent partners. Calls may be recorded and monitored for quality assurance, training, compliance and dispute resolution.
Information collected automatically
When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit, using cookies, pixels and similar technologies.
How we use information
- To connect you with licensed insurance agents or agencies and help you obtain the quotes you request.
- To respond to your questions and requests.
- To contact you by phone, text or email about your request, where permitted by law and, where required, with your consent.
- To measure and improve our website, services and advertising, including measuring calls from our ads.
- To prevent fraud, protect our rights, and comply with legal obligations.
How we share information
- Licensed agents, agencies and insurance companies so they can provide the quotes and services you ask for. Their use of your information is governed by their own privacy policies.
- Service providers who help us operate our business, such as call-handling, hosting, email and analytics providers, under obligations to protect the information.
- Legal and safety reasons, when required by law, subpoena or court order, or to protect our rights, property or safety, or that of others.
- Business transfers, if we are involved in a merger, acquisition or sale of assets.
We do not sell your personal information for money. Some state laws treat sharing information with advertising partners, or with insurance partners for marketing, as a "sale" or "sharing". You can opt out as described below.
Cookies, analytics and advertising
We use cookies and similar technologies, including tools provided by Google such as Google Analytics and Google Ads, to understand how visitors use our site and to measure and improve the performance of our advertising, including remarketing. These providers may collect information about your visits to our site and other sites to show you relevant ads.
- You can control personalized Google ads at Google My Ad Center.
- You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
- You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
- You can opt out of interest-based advertising from many companies at optout.aboutads.info.
- Most browsers let you block or delete cookies in their settings. Some site features may not work properly if you do.
Calls, texts and your consent
If you give us your phone number and agree to be contacted, we and our licensed agent partners may call or text you about insurance quotes, including using automated technology or prerecorded messages where you have given the consent the law requires. Consent is never a condition of purchase. You can opt out at any time by replying STOP to a text, telling the caller you don't want further calls, or contacting us using the details below. We honor the National Do Not Call Registry where it applies and keep an internal do-not-call list.
Your privacy rights and choices
Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas and other states with privacy laws, you may have the right to:
- Know what personal information we collect, use and share, and access a copy of it.
- Correct inaccurate personal information.
- Delete personal information we hold about you, subject to legal exceptions.
- Opt out of the sale or sharing of your personal information, targeted advertising, and certain profiling.
- Appeal our decision on your request.
- Not be discriminated against for exercising these rights.
To make a request, including a "do not sell or share my personal information" request, call 1-888-723-3305, email [your-email@yourdomain.com], or use our contact form and choose "Privacy request". We will verify your identity before acting on some requests. You may use an authorized agent where the law allows. We honor Global Privacy Control browser signals as an opt-out of sale or sharing where required by law.
Some insurance information is also protected under the Gramm-Leach-Bliley Act and state insurance privacy laws, and may be handled by the agent or insurer under their own notices.
Data security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting and compliance requirements, and then delete or de-identify it.
Children's privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.
Links to other websites
Our site may link to websites we don't control. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. We will post the updated policy on this page with a new effective date.
Contact us
Durrah Insurance Quotes
Phone: 1-888-723-3305
Email: Support@durrahinsurance.com